Welcome to Tial Muse Shop (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website at tialswim.com and any purchases you make through our site. By accessing or using our website, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental supervision. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Tial Muse Shop or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated means to access or scrape our site

2. Products and Services

2.1 Product Descriptions

We take care to accurately display the colors and details of our beachwear and resort wear collections. However, actual colors may vary slightly due to monitor settings. All measurements are approximate.

2.2 Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and duties for international orders. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3. Orders and Payments

3.1 Order Process

Placing an item in your cart does not reserve it. Orders are only confirmed when we send you an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method you provide.

3.3 International Orders

We ship worldwide except to certain remote areas and parts of Asia. International customers are responsible for all customs duties, taxes, and fees which will be calculated at checkout.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment

4.2 Delivery Times

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or other factors beyond our control.

4.3 Risk of Loss

All items purchased from our website are delivered by third-party carriers. The risk of loss passes to you upon our delivery to the carrier.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery date. To be eligible:

  • Items must be unworn, unwashed, and with original tags attached
  • Swimwear must have hygiene liners intact
  • Original packing slip or invoice must be included

5.2 Non-Returnable Items

The following cannot be returned:

  • Gift cards
  • Items marked “Final Sale”
  • Used or damaged items

5.3 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return request
  2. Wait for our authorization and instructions
  3. Ship items back using a trackable method

5.4 Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive your return. Original shipping costs are non-refundable.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of your data as described in that policy.

7. Limitation of Liability

Tial Muse Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products. Our total liability for any claim related to our website or products shall not exceed the amount you paid for the product at issue.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: +1 (555) 123-4567 (9am-5pm EST, Monday-Friday)
Address: 57 Patton Lane, Raleigh, US 27610